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Getting The Most Out Of Your Digital Equipment
Once you’ve bought your shiny new equipment and paid your
thousands of pounds for the pleasure you really want to get
the benefit from it and return on investment.
This only happens if your supplier helps you with great training, support and service so you use it in the most efficient manner and keep it in good order to reduce failures and lost time - which costs you money and sometimes even reputation loss.Regular maintenance does cost you money but should reward you with less down-time, consistent image quality and longer product life, so it’s money well spent and should be part of your business budgeting.Naturally customers with Wysdom-supplied systems know how we stay connected and are available to help but we are also happy to support customers who have purchased from elsewhere. If you would like to partner with us call to discuss what would work best for you - we are very flexible.Wysdom offers a variety of options to help support and maintain your digital equipment to improve efficiency and reduce down-time and you can mix and match the elements that best suit you and your practice needs. These include:•Online Support with Remote Access Assistance•Onsite Software and Hardware Training - CPD Accredited•Web-based Software and Hardware Training - CPD Accredited•Cleaning and Maintenance Training - CPD Accredited•Maintenance & Servicing Programs to your equipment manufacturer’s recommended schedule•Onsite repairs•Loan Equipment - subject to availability•Manufacturer Liaison during and after warranty expiration•Data Management including Cloud Backup•Software Update and Conversion Service•Software-Only support for most brands is also available - click here for more details Any or all of these services can be included in a full Maintenance Agreement to be paid monthly or annually to suit your budgeting.We have experience of most dental digital brands, not just Dürr and Acteon, so call us on 01908 324045 to arrange a detailed quotation for your dental equipment; be assured that we will not contract to support anything we are not experienced with.If you are not under a contract with us we can still support you with time and materials charging. If you are just having software problems you are always welcome to call too; if we can help we will, see the Software Supportpage for more information.
If you are having equipment or software issues have you turned it all off and on again, equipment and computer… people laugh but it could save you money and down-time